Instabug

Ahmed Anwar

Youssef

Moataz

Manage your Instabug account, apps, teams, notifications, invoices, and more.

Managing Instabug Dashboard

Currently, this isn't possible without adding a member.

Is is possible to add a billing email to Instabug?

If you need to know the reason for the credit card decline, please let us know.

I'm seeing that my card has been declined. Can you confirm that is what is happening on your side?

Invoicing & Payment

You can update your plan directly from the pricing page.

How can I upgrade or downgrade my plan?

Your account may be logged in from another browser. Only one browser can be logged in at a time.

"This account is already logged in": What does this mean?

Managing Your Account

Our SDK has multiple features that allow you to use it in your live application.

Can I use Instabug in my live application?

There's no difference in functionality between the two. This designation is mainly used to separate reports coming from live and beta users.

What is the difference between live & beta app?

If you have a native application for both iOS and Android, 2 different apps are required.

I have an application for both iOS and Android. Do I need two separate apps on the dashboard?

You can add, delete, or rename applications from the application management page.

Is it possible to delete or rename applications?

The token can be found in the SDK integration section in your dashboard settings.

Where can I find my app’s token?

Each platform has a different method of updating. You can find the details here.

How can I update the Instabug SDK?

You can add up to 4 apps and 10 team members. More than that? Check our Premium plan.

Is there a limit on the maximum number of apps or team members?

Managing Your Applications

How to Configure SAML Single Sign-On

How to Configure OAuth Single Sign-On

You can find here a breakdown for each role.

What's the difference between team member roles?

You can delete members from the member management page.

A member has left our organization. How do I delete their profile?

Managing Your Team

You can quickly rename, edit, or delete tags from the Tags page in Settings.

Is there a way to manage the tags that are currently in my app?

Managing Your Tags

You can manage these through the email notifications section on your profile page.

How do I configure my email notifications when a bug or crash is reported?

Managing Your Notifications

It's not possible to use Instabug for multiple companies using the same account.

Is it possible to join multiple companies with a single account?

Data retention limits could cause old reports and chats to be removed from your dashboard.