New to Instabug?

What is Instabug? What are its products?

Learn what's included in Instabug's suite of tools

Written by Maha
Updated over a week ago

Which platforms does Instabug support?

Instabug supports the top mobile platforms

Written by Maha
Updated over a week ago

Is there a way to see a demo for Instabug products?

Yes! Here are short educational video tours for all products to help you see it in action.

Written by Maha
Updated over a week ago

What are the tools that Instabug integrates with?

Instabug integrates with the top tools, allowing you to automate your workflow. Check the list of tools here.

Written by Maha
Updated over a week ago

What is included in Instabug's pricing plans?

Learn about the features in each plan and possible customizations

Written by Maha
Updated over a week ago

How do I integrate the Instabug SDK?

Integrate Instabug in your mobile app in less than a minute

Written by Maha
Updated over a week ago

How can I customize Instabug's look and feel?

Customize the SDK to match your app's theme, brand colors, and button positions

Written by Maha
Updated over a week ago

How can I customize Instabug's Invocation Methods?

Define when and how Instabug appears to your users

Written by Maha
Updated over a week ago

Customizing Instabug's Onboarding Experience

Show your users how to share feedback by setting and customizing Instabug's welcome messages.

Written by Maha
Updated over a week ago

Customizing Instabug's SDK Language

Tailor your app's identity by choosing the right language and customizing the best voice and tone.

Written by Maha
Updated over a week ago

How does Instabug deal with data privacy?

Your data is yours alone and we don't access it unless requested by you.

Written by Youssef
Updated over a week ago

Is Instabug GDPR compliant?

Instabug is fully GDPR compliant.

Written by Youssef
Updated over a week ago

Does Instabug support Flutter?

We're currently working on it! It's available for you to try.

Written by Youssef
Updated over a week ago

Does Instabug support web apps?

For web apps, Instabug offers an open-source web SDK.

Written by Maha
Updated over a week ago

Is Instabug only available for mobile apps or desktop as well?

Instabug is available on iOS, Android, React-Native, Cordova, Xamarin, and Unity platforms.

Written by Youssef
Updated over a week ago

Is Instabug only for beta apps or production versions, too?

Instabug can be used on both live and beta apps.

Written by Youssef
Updated over a week ago

Is there a demo app where I can see what the user experience is like before I integrate the SDK?

We have demo applications for both Android and iOS.

Written by Youssef
Updated over a week ago

Is there a sample app with the Instabug SDK integrated?

Yes, and you can find it in our GitHub repositories.

Written by Youssef
Updated over a week ago

Does Instabug require any extra permissions?

Yes—there are required permissions for every platform.

Written by Youssef
Updated over a week ago

Do I have to shake my phone to use Instabug?

Aside from shaking, Instabug can also be shown manually, as a floating button, with a screenshot, two finger left swipe, or left edge pan.

Written by Youssef
Updated over a week ago

Is there a limit on the number of sessions my app can have?

Yes, the limit varies depending on the plan your are subscribing to.

Written by Maha
Updated over a week ago

How can I use the bug reporting feature?

Just shake your device to report a problem!

Written by Youssef
Updated over a week ago

Can I change the language (locale) in which Instabug appears?

We support many different locales and you can freely switch between them.

Written by Youssef
Updated over a week ago

Can I remove the ‘Powered by Instabug’ line?

White labeling is supported on the Enterprise plan.

Written by Youssef
Updated over a week ago

Can I change the color scheme of the invocation to match my app’s colors?

Both the theme and the primary colors of the Instabug SDK can be changed to match your colors.

Written by Youssef
Updated over a week ago

Does Instabug have a discount for startups or non-profits?

Instabug offers startup and non-profit discounts.

Written by Youssef
Updated over a week ago

What are Instabug's payment options?

Instabug accepts online credit card payments and wire transfers.

Written by Youssef
Updated over a week ago

What is the difference between Instabug and TestFlight?

TestFlight and Instabug share a few features. Check the article for more details.

Written by Aprille
Updated over a week ago

What is the difference between Instabug and Crashlytics?

Instabug grabs all the data you need to fix production errors faster.

Written by Yasmine Helmy
Updated over a week ago

What is the difference between Instabug and HockeyApp?

Instabug grabs all the data you need to fix production errors faster.

Written by Yasmine Helmy
Updated over a week ago

What is the difference between Instabug and TestFairy?

Instabug grabs all the logs you need to fix bugs faster.

Written by Yasmine Helmy
Updated over a week ago

What is the difference between Instabug and Bugsnag?

Instabug grabs all the data you need to fix production errors faster.

Written by Yasmine Helmy
Updated over a week ago

What is the difference between Instabug and Apptentive?

Instabug helps you reply back to the responders of your Survey

Written by Yasmine Helmy
Updated over a week ago