Integrations & Rules
Automate your existing workflow through using Instabug's integrations and automation rules.
13 articles in this collection
Written by Nadine, Kamel, and Youssef
Written by Nadine, Kamel, and Youssef
FAQs for Integrations
What are the top tools that Instabug integrates with?
Instabug's most frequently-used integrations are Jira, Slack, Github, Trello and Zendesk.
Written by Kamel
Updated over a week ago
Updated over a week ago
What are the differences between basic and advanced integration?
Advanced integration tools include the basic, plus Zendesk, Freshdesk, Webhooks, and Zapier.
Written by Kamel
Updated over a week ago
Updated over a week ago
Is it possible to forward reports to a tool that Instabug doesn't integrate with?
Yes, you can forward reports to tools available on Zapier.
Written by Youssef
Updated over a week ago
Updated over a week ago
Does Instabug support integration with Intercom?
We currently don't integrate directly with Intercom, but integrating with Zapier will make it work.
Written by Youssef
Updated over a week ago
Updated over a week ago
Does Instabug support integration with Helpshift?
We currently don't have a direct integration with Helpshift.
Written by Youssef
Updated over a week ago
Updated over a week ago
Do Instabug's basic integrations include Zendesk?
Zendesk is included in advanced integrations.
Written by Youssef
Updated over a week ago
Updated over a week ago
We need to customize our own integration using Webhooks. Is this possible?
Webhooks integrations are available on the dashboard.
Written by Youssef
Updated over a week ago
Updated over a week ago
FAQs for Rules
Can I automatically assign certain reports to a team member?
Automatically assign members issues using rules.
Written by Youssef
Updated over a week ago
Updated over a week ago
Is it possible to send automatic replies to users who report bugs?
By using rules, you can send automatic messages to users who submit new reports.
Written by Youssef
Updated over a week ago
Updated over a week ago
We need to automatically assign reports that are tagged with “support" to a specific team member. Is this possible?
Automatically assign members issues with tags by using rules.
Written by Youssef
Updated over a week ago
Updated over a week ago
Can I apply the same rule across multiple apps?
At the moment, it's not possible to clone rules across apps from your dashboard, but our Customer Happiness team can do this for you!
Written by Youssef
Updated over a week ago
Updated over a week ago