Integrations & Rules

Automate your existing workflow through using Instabug's integrations and automation rules.

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19 articles in this collection
Written by Nadine, Kamel, and Youssef
FAQs for Integrations

What are the top tools that Instabug integrates with?

Instabug's most frequently-used integrations are Jira, Slack, Github, Trello and Zendesk.
Kamel avatar
Written by Kamel
Updated over a week ago

What are the differences between basic and advanced integration?

Advanced integration tools include the basic, plus Zendesk, Freshdesk, Webhooks, and Zapier.
Kamel avatar
Written by Kamel
Updated over a week ago

Is it possible to forward reports to a tool that Instabug doesn't integrate with?

Yes, you can forward reports to tools available on Zapier.
Youssef avatar
Written by Youssef
Updated over a week ago

Does Instabug support integration with Intercom?

We currently don't integrate directly with Intercom, but integrating with Zapier will make it work.
Youssef avatar
Written by Youssef
Updated over a week ago

Does Instabug support integration with Helpshift?

We currently don't have a direct integration with Helpshift.
Youssef avatar
Written by Youssef
Updated over a week ago

Do Instabug's basic integrations include Zendesk?

Zendesk is included in advanced integrations.
Youssef avatar
Written by Youssef
Updated over a week ago

When using Zendesk integration, if I delete a ticket in Zendesk, will it also delete the ticket in Instabug?

Deleting on Zendesk is separate to deleting on Instabug.
Youssef avatar
Written by Youssef
Updated over a week ago

Can I change the status in Jira and have it automatically changed in Instabug?

This is possible with the two-way integration.
Youssef avatar
Written by Youssef
Updated over a week ago

Is there a way to configure the Slack integration so that you receive replies to a bug report?

Definitely doable with our automatic forwarding!
Youssef avatar
Written by Youssef
Updated over a week ago

Is there any way to limit the type of information sent through Trello integration?

You can change what we send over to Trello to suit your needs.
Youssef avatar
Written by Youssef
Updated over a week ago

We need to customize our own integration using Webhooks. Is this possible?

Webhooks integrations are available on the dashboard.
Youssef avatar
Written by Youssef
Updated over a week ago

Can I edit the Zendesk integration configuration and change the assignee?

Short answer, Yes!
Youssef avatar
Written by Youssef
Updated over a week ago