All Collections
Integrations & Rules
FAQs for Integrations
When using Zendesk integration, if I delete a ticket in Zendesk, will it also delete the ticket in Instabug?
When using Zendesk integration, if I delete a ticket in Zendesk, will it also delete the ticket in Instabug?

Deleting on Zendesk is separate to deleting on Instabug.

Youssef avatar
Written by Youssef
Updated over a week ago

If a ticket that was forwarded from Instabug to Zendesk is deleted from Zendesk, it won't be deleted from Instabug even if two-way sync is enabled. Two-way sync allows syncing the chat messages only.
โ€‹

Did this answer your question?