Bug Reporting and Feedback

Introducing Instabug Bug Reporting and Feedback

Deep dive into the bug/feedback reporting product and all of its features.

Written by Maha
Updated over a week ago

Report Categories

Organize your bug reports and feedback by allowing users to select from predefined categories.

Written by Maha
Updated over a week ago

Marking Bug as Duplicate

Group your duplicate bugs together and take all your actions once.

Written by Maha
Updated over a week ago

Is bug reporting only for beta testers?

Instabug is built for use with both beta testers and live users in mind.

Written by Youssef
Updated over a week ago

What’s the difference between “Report a problem” and “Suggest an improvement”?

One is for bugs, while the other is for suggestions.

Written by Youssef
Updated over a week ago

How can I tell my users that they can report bugs or issues through Instabug?

We have an onboarding introduction and an educational video guide.

Written by Youssef
Updated over a week ago

Can I attach more than one screenshot to a bug report?

You can include up to 4 attachments.

Written by Youssef
Updated over a week ago

How do you protect sensitive information in captured screenshots?

This can be done using private views or the blurring tool.

Written by Youssef
Updated over a week ago

Does Instabug give users the ability to annotate screenshots when reporting bugs?

Screenshots can be annotated, blurred, and magnified.

Written by Youssef
Updated over a week ago

Does Instabug give users the ability to record and attach videos to bug reports?

Long story short... yes!

Written by Youssef
Updated over a week ago

I want incoming reports to be tagged by users. Can I do that?

That's easy to do using our report categories menu!

Written by Youssef
Updated over a week ago

Is it possible to filter the bugs by app version?

You can certainly filter by app version.

Written by Youssef
Updated over a week ago

Is it possible to filter the bugs by tags?

You can indeed filter by tags.

Written by Youssef
Updated over a week ago

Can I export my bugs and crashes to a CSV file?

You can export any collection of bugs or crashes to CSVs.

Written by Youssef
Updated over a week ago

Why are some reports missing their screenshots and attachments?

Sometimes a bug can be displayed on the dashboard before the attachments are received.

Written by Youssef
Updated over a week ago

If I mistakenly mark a bug as duplicate, can I undo it?

Yes, it is possible to undo!

Written by Youssef
Updated over a week ago

Can I mark multiple bugs as duplicate at once?

Yes, you can bulk the "mark as duplicate" action.

Written by Maha
Updated over a week ago

Is there automatic aggregation of bugs for deeper analysis?

You can find these in our Bugs Analytics page.

Written by Youssef
Updated over a week ago

I need to have a weekly bug report summary. Does Instabug support that?

Yes! This is possible starting from the Team plan.

Written by Youssef
Updated over a week ago