Bug Reporting and Feedback

Introducing Instabug Bug Reporting and Feedback

Dive deep into the bug and feedback reporting product and all of its features.

Written by Moataz
Updated over a week ago

Report Categories

Organize your bug reports and feedback by allowing users to select from predefined categories.

Written by Moataz
Updated this week

Marking Bug as Duplicate

Group your duplicate bugs together and take all your actions once.

Written by Moataz
Updated over a week ago

Is bug reporting only for beta testers?

Instabug is built for use with both beta testers and live users in mind.

Written by Youssef
Updated over a week ago

What’s the difference between “Report a problem” and “Suggest an improvement”?

One is for bugs, while the other is for suggestions.

Written by Youssef
Updated over a week ago

How can I tell my users that they can report bugs or issues through Instabug?

We have an onboarding introduction and an educational video guide.

Written by Youssef
Updated over a week ago

Can I attach more than one screenshot to a bug report?

You can include up to 4 attachments.

Written by Youssef
Updated over a week ago

How do you protect sensitive information in captured screenshots?

This can be done using private views or the blurring tool.

Written by Youssef
Updated over a week ago

Does Instabug give users the ability to annotate screenshots when reporting bugs?

Screenshots can be annotated, blurred, and magnified.

Written by Youssef
Updated over a week ago

Does Instabug give users the ability to record and attach videos to bug reports?

Long story short... yes!

Written by Youssef
Updated over a week ago

I want incoming reports to be tagged by users. Can I do that?

That's easy to do using our report categories menu!

Written by Youssef
Updated over a week ago

Is it possible to filter the bugs by app version?

You can certainly filter by app version.

Written by Youssef
Updated over a week ago

Is it possible to filter the bugs by tags?

You can indeed filter by tags.

Written by Youssef
Updated over a week ago

Can I export my bugs and crashes to a CSV file?

You can export any collection of bugs or crashes to CSVs.

Written by Youssef
Updated over a week ago

Why are some reports missing their screenshots and attachments?

Sometimes a bug can be displayed on the dashboard before the attachments are received.

Written by Youssef
Updated over a week ago

If I mistakenly mark a bug as duplicate, can I undo it?

Yes, it is possible to undo!

Written by Youssef
Updated over a week ago

Can I mark multiple bugs as duplicate at once?

Yes, you can bulk the "mark as duplicate" action.

Written by Moataz
Updated over a week ago

Is there automatic aggregation of bugs for deeper analysis?

You can find these in our Bugs Analytics page.

Written by Youssef
Updated over a week ago

I need to have a weekly bug report summary. Does Instabug support that?

Yes! This is possible starting from the Team plan.

Written by Youssef
Updated over a week ago