One of the most common problems that face developers is having too much unsorted data. They end up having to spend a lot of time categorizing reports so they can sort and identify issues properly. Instabug's Report Categories can save you from this time sink.
You can define a list of common categories for your users to select from while reporting a problem or suggesting an environment. Once you've set categorization options, your users will be able to choose how their bug reports are filed.
Read on below to learn how it works and how to set categories from your Instabug Dashboard.
How It Works
When the user chooses Report a Problem or Suggest an Improvement from the SDK menu, they will be presented with the list of categories you've chosen.
Once they submit the report, it will appear on your dashboard with the category labeled at the top of the report.
Setting up categories is effortless. Everything can be controlled from your Instabug dashboard without any code changes to your application.
How to Set Up the Categories
You can add report categories from your Settings menu. To do this, first expand the settings menu and choose "Report Categories."
You can then add a category under Report a Problem or Suggest an Improvement by selecting the Add Category button.
Categories can also be edited or removed by selecting the edit button.
You can also reorder them to manage the order they'll be shown on the menu.
As you can see, the Report Categories are built specifically to optimize triaging your bug reports on Instabug, help you take faster actions and make faster decisions.
In addition, there are best practices that can help you get the most out of categories, like filtering the reports by certain categories, automatically assigning reports in a specific category to the right team, or auto-forwarding a report to its relevant project using integrations. You can find out how to do these things here.