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Can I edit the Zendesk integration configuration and change the assignee?
Can I edit the Zendesk integration configuration and change the assignee?

Short answer, Yes!

Youssef avatar
Written by Youssef
Updated over 5 years ago

When setting up your Zendesk integration initially, you can set a particular assignee to be assigned all the incoming tickets being forwarded from Instabug.

If you feel like changing the default assignee later, you can head over to the integration page on your Instabug dashboard, choose the integration you created in order to edit it, then simply re-configure it and change the assignee to the desired member.
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