Instabug offers a wide range of features and pricing plans that fit different needs. There are three self-service plans with fixed pricing, as well as custom Premium plan options.
Self-Service Plans
Free ($0/m)
Key features:
[Product] Bug Reporting
Your users can attach 1 screenshot to each bug report
It supports:
1 app (with two modes: beta and live)
1 team member
1 month of data retention
50 Bug reports/m
Basic ($149/m)
The Basic plan includes the below key features:
[Product] Bug Reporting & Feedback
[Product] Feature Requests
Basic Logs (Console Logs - Instabug Logs - User Events - Custom Attributes)
Multiple Attachments to reports
It supports:
2 apps (each with beta and live modes)
4 team members
3 months of data retention
100 bug reports/m
200K sessions/m
Pro ($249/m)
The Pro Plan includes all of the above features plus the following:
[Product] In-App-Chats
Advanced Logs (Network Logging - User Steps and Repro Steps)
It supports:
2 apps (each with beta and live modes)
4 team members
6 months of data retention
500 bug reports/m
500K sessions/m
Add-ons
You can add to your plans the below Add-ons:
[Product] Crash Reporting with 100K crash occurrences/m ($99/m)
[Product] In-App-Surveys with 5K survey responses/m ($149/m)
Monthly vs. Annual Billing
The prices mentioned above are for monthly billing. Annual billing gets you 20% off.
Extra Team Members and Apps
All of the self-service plans (except for Free) can add up to 10 team members and 4 apps for additional fees. Extra apps and members are supported on Premium plans if you're considering having more than 10 members or more than 4 apps. You can find more details about pricing here.
Premium Plan
In addition to unlocking all of Instabug's products and features, Premium plans are custom-tailored to your workflow needs.
The Premium plan includes all of the Pro features plus the following key features:
Analytics for advanced analysis
Premium Integrations
Key Benefits:
4+ apps (each with beta and live modes)
10+ team members
Flexible Data Retention: You can keep your data records unretired.
Flexible Sessions Support: You can increase the 500K monthly sessions limit.
Flexible Bug Reports: You can increase the 500K monthly reports.
White Labeling: You can have a fully logo-free version of the SDK whenever we release a new build.
On-Premise Hosting: You can host Instabug on your own infrastructure and only you will be able to access the data that you log through our SDK.
Dedicated Hosting: We'll manage a private cloud for you so you can have a single-tenant environment.
Account Management: You'll have a dedicated Instabug team member responsible for conducting regular health checks, advising you on industry best practices, and helping you achieve your goals.
Dedicated On-boarding: One of Instabug's team members will directly assist you with account setup and training for your team to ensure you get maximum value from Instabug.
API Access: Get access to our API to query data and build your own custom reports and dashboards.
Custom Integrations: We can build you new integrations or customize existing third-party integrations with any of our tools.
Custom Reports: Receive a monthly report customized to fit your needs, with the analytics of the issues you specify.
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Get more details about Instabug's payment options.
Select the plan that's right for you on our pricing page.