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What is included in Instabug's pricing plans?
What is included in Instabug's pricing plans?

Learn about the features in each plan and possible customizations.

Moataz avatar
Written by Moataz
Updated over a week ago

Instabug offers a wide range of features and pricing plans that fit different needs. There are three self-service plans with fixed pricing, as well as custom Premium plan options.

Self-Service Plans

Free ($0/m)

Key features:

It supports:

  • 1 app (with two modes: beta and live) 

  • 1 team member 

  • 1 month of data retention

  • 50 Bug reports/m

Basic ($149/m)

The Basic plan includes the below key features:

It supports:

  • 2 apps (each with beta and live modes)

  • 4 team members

  • 3 months of data retention

  • 100 bug reports/m

  • 200K sessions/m

Pro ($249/m)

The Pro Plan includes all of the above features plus the following:

It supports:

  • 2 apps (each with beta and live modes)

  • 4 team members

  • 6 months of data retention 

  • 500 bug reports/m

  • 500K sessions/m

Add-ons

You can add to your plans the below Add-ons:

Monthly vs. Annual Billing

The prices mentioned above are for monthly billing. Annual billing gets you 20% off.

Extra Team Members and Apps

All of the self-service plans (except for Free) can add up to 10 team members and 4 apps for additional fees. Extra apps and members are supported on Premium plans if you're considering having more than 10 members or more than 4 apps. You can find more details about pricing here.

Premium Plan

In addition to unlocking all of Instabug's products and features, Premium plans are custom-tailored to your workflow needs. 

The Premium plan includes all of the Pro features plus the following key features:

Key Benefits:

  • 4+ apps (each with beta and live modes) 

  • 10+ team members 

  • Flexible Data Retention: You can keep your data records unretired.

  • Flexible Sessions Support: You can increase the 500K monthly sessions limit.

  • Flexible Bug Reports: You can increase the 500K monthly reports.

  • White Labeling: You can have a fully logo-free version of the SDK whenever we release a new build.

  • On-Premise Hosting: You can host Instabug on your own infrastructure and only you will be able to access the data that you log through our SDK.

  • Dedicated Hosting: We'll manage a private cloud for you so you can have a single-tenant environment.

  • Account Management: You'll have a dedicated Instabug team member responsible for conducting regular health checks, advising you on industry best practices, and helping you achieve your goals.

  • Dedicated On-boarding: One of Instabug's team members will directly assist you with account setup and training for your team to ensure you get maximum value from Instabug.

  • API Access: Get access to our API to query data and build your own custom reports and dashboards. 

  • Custom Integrations: We can build you new integrations or customize existing third-party integrations with any of our tools.

  • Custom Reports: Receive a monthly report customized to fit your needs, with the analytics of the issues you specify. 

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