Each plan has a different data retention policy that defines how many months of reports and chats you can view. If you exceed your retention policy, reports, chats, etc, will be removed from your dashboard.
Here is a breakdown of the data retention periods by plan:
Basic Plan
Bug Reports: 3 months
Crash occurrences: 1 month
Pro Plan
Bug Reports: 6 months
Crash occurrences: 3 months
Performance events: 1 month
Ultimate Plan
Bug Reports: 6 months
Crash occurrences: 3 months
Performance events: 1 month
Survey Responses: 6 months
App Reviews: 6 months
Replay-able Sessions: 1 month
Enterprise Plan
Custom retention periods
You can find more details about Instabug's plans and pricing on our Pricing page.