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What is Instabug and why is it on my phone?
What is Instabug and why is it on my phone?

You may have seen the Instabug menu pop up while using some apps. Here's what it's for.

Rami avatar
Written by Rami
Updated over a week ago

What is Instabug?

Instabug is a tool used by mobile app developers to help them track bugs and crashes and collect user feedback. If you're using an app that has Instabug in it, you can use the Instabug menu to report problems when something isn't working, ask questions, or suggest improvements to the developers.

When you send an issue report with Instabug, it automatically includes lots of technical information that makes it easier for the app's developers to identify and fix problems. This means that app creators often choose Instabug to help them deliver high-quality experiences.

How did I get Instabug?

Instabug isn't an app or program you install on your phone directly; it is a software development kit (SDK) used in some apps. If you've seen the Instabug menu pop up while using an app, it's because its developers have chosen to use Instabug to help them collect reports.

There are a few different ways you can summon Instabug, depending on which method the app's developers have chosen. You might see Instabug by shaking your phone, swiping the screen in a particular direction, or finding it in the app's menu.

I don't want to see Instabug.

You shouldn't see the Instabug menu unless you perform the gesture chosen by the app's developers to call Instabug. If Instabug is interrupting your experience or isn't working as expected, the best thing to do is get in touch with the app's developers and let them know.

If you'd like to talk with Instabug support, you can start a chat with our Happiness team by hitting the Intercom chat bubble on the lower right-hand side of your screen, and we'll be happy to assist you.

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