Zendesk is one of the most popular help desk management tools. With its ability to collate user feedback from all your channels into one platform, it has made a huge difference in the way support teams work. That's why it is also one of the top tools that Instabug's users integrate with.
If you use Zendesk, here is a tailored blog article by Instabug team to help you grasp all the pro tips and the best practices of using Instabug’s Zendesk integration to help you become aware of issues earlier and close their tickets faster, starting from the steps needed to integrate, the workflow automation using the report categories, tag label management, and the automation rules to automatically forward reports and reply with a saved message, and more.
You can dive in here.