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Why doesn't the Feature Requests page appear when I try to show it manually?
Why doesn't the Feature Requests page appear when I try to show it manually?

You could be attempting to show feature requests in an incorrect place, or you may not be subscribed to the right plan.

Yasmin avatar
Written by Yasmin
Updated over 2 weeks ago

There could be multiple reasons behind not seeing the Feature Requests mobile view as we'll see below.

  1. Placement in Code:

    If the page is triggered inside the onCreate method of a view or activity (in Android), it may not appear.

    • Solution: Move the method inside a button action instead.

  2. SDK Integration Issues:

    If the SDK isn’t integrated correctly, the Feature Requests page won’t load. You can check this article for more info on integration per platform.

  3. Plan Limitations:

    If the SDK isn’t integrated correctly, the Feature Requests page won’t load.

    • Solution: Check your Instabug plan to ensure it includes this feature.

Lastly, make sure that feature requests are enabled by following the instructions here. It should be enabled by default; however, disabling feature requests will prevent the page from displaying even when manually invoked.

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