This page is organized into six key sections, each offering specific insights into the crash and user interactions.
Occurrence details
This section contains all the essential details about the crash. The following data points are available:App Version: The version of your app at the time of the crash.
Device: The model of the device on which the crash occurred.
OS: The operating system and version running on the device.
Current view: The screen or view where the crash occurred.
Date: The date and time when the crash took place.
Location: The geographical location of the user at the time of the crash (if available).
Duration: The duration of the app session leading up to the crash.
Memory: Memory usage on the device at the time of the crash.
Storage: Available storage space on the device.
Locale: The user’s locale settings.
Screen size & Density: Information about the screen resolution and density of the device.
Bundle ID: The unique identifier for your app.
User's email: The email address of the user (if collected)
App Status: Whether the app was in the foreground or background at the time of the crash.
Reply to users
For fatal crashes only, you can communicate directly with the affected user. If available, you will see two options:Reply to User
View Conversation + Number of unread replies.
When selecting any of these, a drawer will open with the conversation details.
User Attributes
This section displays up to 10 user-defined attributes that can provide further context for the crash, such as user demographics, account status, or custom data points that you’ve set up.Repro Steps
It displays the set of steps that the user commits while in a specific view, grouped together.Note: This feature is disabled by default for privacy reasons. If you'd like to enable it, please contact our support for assistance.
Attachments (if added)
If the user or system has added any attachments (such as screenshots, logs, or other files), they will be displayed here. You can download and review them for further investigation.Logs
This section displays all the relevant logs as:Console logs: General logs from your app’s console.
Instabug logs: Logs captured by Instabug for crash and bug reporting.
Network logs: Any relevant network requests or errors.
User steps: Logs of the specific steps the user took in the app before the crash. (i.e., what happened in the repro steps)
User event: Details of any significant custom events that you have set up and were triggered by the user.